Rely on the Nanny certified medical monitor.

Made by Jablotron – a traditional European company with its own research & development team and production facilities.

Frequently asked questions

Before contacting our customer line, please read the FAQs - most of them have already been answered. Questions are broken down according to what parents ask us most often before buying and if they are already using Nanny.

What makes Nanny different from other breathing monitors?

The Nanny breathing monitor is a certified medical device. This means that it meets very strict requirements and it is also used in maternity hospitals.

Nanny is made in the Czech Republic by JABLOTRON, which is well-known for its top-quality alarms. We use state-of-the-art technologies in the manufacture of breathing monitors and carefully test each unit.

The sensor pad, with its dimensions of 305 × 500 × 15 millimeters, is the largest on the market. Thanks to this, you only need one pad for the cot and don’t have to connect more. If the baby often sleeps in another place, you can buy an extra pad.

The breathing monitor has very low power consumption, so it is not usually necessary to change batteries during use.

Can I buy Nanny second-hand?

If the sensor pad is more than two years old, don’t buy it. After this time, the sensor may lose its sensitivity due to wear or misuse, and the pad should not be used any longer. The pad cannot be calibrated.

Caution should also be exercised when buying Nanny even if less than two years old. You never know how the original owners treated the product. If it fell to the ground, for example, the sensor could be damaged.

Nevertheless, if you have an older Nanny, you can continue to use the monitoring unit, but buy a new pad for it. When everything is connected, insert new batteries. If the unit beeps and all the lights flash, it is OK and you can use it.

How can twins be monitored properly?

Each baby needs his/her own sensor pad and a monitoring unit in a separate cot. If the twins slept together on one pad only, one could stop breathing, but the monitor would think it was all right because it would feel the breath of the other child.

How to choose the right mattress?

The height of the mattress should not be more than twelve centimeters. If it was too thick, the sensor pad might not be able to capture the baby’s movements well. We also do not recommend using mattresses made of hard material such as foam polystyrene, etc. These materials capture vibrations that spread through the air and can confuse the monitor.

If you don’t have a baby mattress yet, buy it from us along with the Nanny breathing monitor:

  • Polyurethane NANNY BABY mattress
  • NANNY Happy Kids mattress made of the most breathable Dryfeel material 

Both of these mattresses have been tested with the Nanny breathing monitor and work together perfectly.

How do we know if the new breathing monitor is working properly?

  1. Install Nanny in the cot according to the instruction manual.
  2. Insert the batteries, which are part of the package in the monitoring unit.
  3. Switch on the breathing monitor.
  4. Each time it is turned on, the unit conducts an automatic functionality test - all lights will flash briefly and the monitor beeps.
  5. Ideally, test the sensor pad with the baby. Place the baby in the cot and see how the green light flashes. This signals that everything is OK.
  6. Leave the breathing monitor switched on and take the baby out. Don’t touch the cot, the device could sense your movements and your breath.
  7. The light will continue to flash green for a little while, until movements subside.
  8. After approximately twenty seconds, the red light will come on and the alarm will be triggered.
  9. Turn off the breathing monitor with the switch.

Is using the Nanny breathing monitor safe?

Nanny is a certified medical device. Its production and sale are governed by Act No. 268 on medical devices, which is based on European Council Directive 93/42 EEC.

Medical devices are overseen by the Czech Ministry of Health and the State Institute for Drug Control, with whom the breathing monitor is registered. Every year, experts check whether Nanny still meets the criteria for medical devices in an independent audit.

There are many breathing monitors available on the market that are not medical devices. Their main drawback is that they only declare the breath monitoring function as supplementary and do not need to comply with such strict rules as Nanny for testing and distribution.

Is Nanny truly reliable?

Yes, every time the device is switched on, it performs a load test of the battery. All three lights flash and the breathing monitor beeps. Thanks to this you know that everything is all right. If the batteries are starting to fade, the device will warn you in advance by flashing the red light. If there is a danger the battery will go flat, the device will not start at all. You therefore don’t have to worry that the monitor will switch off spontaneously while the baby is sleeping.

What maintenance does the breathing monitor require?

No special maintenance is required except for replacing the batteries. From time to time, check to make sure there is no moisture between the pad and the mattress. We recommend airing the mattress occasionally or rotating it in the cot. You can rotate the mattress so that the part where your baby usually has its head is at the foot of the cot. Or try turning the mattress upside down to the base.

If the sensor pad becomes dirty, clean it with a slightly moistened cloth or the antibacterial wipe that is included in the package. Do not wash the pad under the shower or use aggressive detergents.

What is the warranty on Nanny?

The warranty period is two years. If anything goes wrong during this time, we will repair or replace Nanny free of charge. Sensor pads more than 2 years old can no longer be serviced because the sensor loses its sensitivity. If you wish to continue using the monitor, we recommend buying a new pad.

Can you purchase Nanny in stores?

You can buy the baby breathing monitor at one of our partners' stores or in our e-shop. Buying from our e-shop has the advantage of buying directly from the manufacturer and contributing to Nanny for hospitals free of charge.

Can I use Nanny for a second child?

The sensor pad has a lifespan of two years, after which it loses its sensitivity and should no longer be used. Simply buy a new pad for your next baby and connect it to the original control unit. If it beeps and all the indicators flash, everything is fine and you can still keep using Nanny.

How do you give newborns or infants first aid?

If Nanny triggers an alarm, follow the instructions below.

Check the state of consciousness

  1. Address the baby loudly.
  2. If he/she is not responding, scratch or pat the sole of their foot.
  3. You can also rub the baby’s back with the palm of your hand.
  4. If the baby does not respond to any of these stimuli, he/she is unconscious.
  5. If another person is present, ask them to call the national emergency number (999 in the UK) or the European emergency number 112. In the meantime, begin resuscitation according to the following instructions.
  6. If you are alone, begin resuscitation immediately. If the baby is not breathing even after 60 seconds, call an ambulance and then resume resuscitation.

Free airways

  1. Unconsciousness can be caused by suffocation with your own vomit or other object. Check the baby's mouth and remove anything that does not belong there.
  2. With one hand on the baby’s forehead, gently lean their head back. With the fingers of your other hand, slightly lift their chin.
  3. With this manoeuvre, you will free the child’s airways and, in some cases, breathing will be restored.
  4. Place a blanket, for example, under the baby’s shoulders to keep the airways open.

Ensure breathing

  1. Listen or see if the baby has started to breathe.
  2. If not, begin mouth-to-mouth resuscitation.
  3. With one hand on the baby’s forehead and the other on its chin maintain a slight backward inclination of the baby’s head. Cover the baby’s lips and nose with your mouth.
  4. Perform two to five artificial breaths. At least two breaths must be sufficiently effective.
  5. You can recognise this by the baby's chest rising when breathing in and falling as it breathes out.
  6. The chest should move about the same as if the baby was breathing spontaneously. Therefore, be careful that you do not breathe too little (the chest does not move) or too much (never breathe against stronger resistance).
  7. For a newborn (up to one month of age) do thirty breaths per minute (one breath every two seconds), for an infant (from one month to one year of age) twenty breaths per minute (one breath every three seconds).

Ensure blood circulation

  1. If the newborn is not breathing naturally and is not moving even after thirty artificial breaths, start indirect heart massage.
  2. The baby must always lie on his/her back on a solid support.
  3. Place the end of your index finger and middle finger approx. 1.5 cm below the connecting line of the nipples (end of the sternum).
  4. Or you can encompass the chest with your hands and compress the sternum with crossed thumbs or two fingers.
  5. Compress the chest by approx. 2-3 cm (approx. 1/3 of its sagittal diameter).
  6. For newborns, compress the chest at a frequency of 120 times per minute, or for infants at a frequency of 100 times per minute.
  7. When resuscitating, observe the following ratios. For newborns, one breath to three chest compressions. Then repeat. For infants, two breaths followed by thirty chest compressions.
  8. If there are two people present, keep the infant's ratio at two breaths to fifteen chest compressions. Always breathe or compress the chest, but do not do both at the same time.
  9. After every three to five cycles check whether breathing has been restored.
  10. Continue resuscitation until the ambulance arrives or until your complete exhaustion.

Put the baby in a stabilised position

  1. If you managed to resuscitate your baby, put it in a stabilised position.
  2. Nurse the baby on your forearm with his/her face towards you and the head slightly inclined forwards.
  3. In this position, there is no risk of the baby swallowing its tongue or choking on vomit.
  4. Keep checking that the baby is breathing. If the baby’s skin starts to turn blue or grey, it may be a sign blood circulation has stopped again.
  5. Maintain the baby’s body temperature and prevent hypothermia.

Source:

  • ERC Guidelines for Resuscitation 2010.

  • První pomoc u dětí (Baby and Child First Aid) – MUDr. Pavel Srnský, ČČK 2007

You will receive detailed graphic instructions on how to resuscitate properly with Nanny. Keep these near the cot, so they are available whenever you need them quickly.

Don’t be afraid to resuscitate. Even if you do not get everything right, you will greatly increase your baby's chances of survival.

A good choice are our free first-aid courses where we will teach you the right procedure. Simply choose a date and sign up.

How long can we use the sensor pad?

We guarantee full functionality for two years. After this, the sensor's service life expires and its sensitivity is reduced. We don’t recommend using the pad further.

How do I dispose of the old sensor pad ecologically?

Take it to the recycling centre or drop it in a red container for recycling small electrical waste. You can also dispose of your unneeded monitoring unit in the same way. See all the places you can find red containers.

What do I do when Nanny triggers an alarm, but the baby is breathing regularly?

The mattress is probably not lying flat on the sensor pad. Because of this, the sensor did not register any movement and assessed that the baby was not breathing. For more details and tips on how to prevent this situation, see the False Alarm entry in the dictionary of terms.

We took the baby out of the cot, but the breathing monitor did not trigger an alarm. Is that possible?

The monitor probably registered other vibrations. These vibrations can have a number of causes:

  • floating floors or parquet can transmit movements caused by walking around the cot. Simply place pieces of carpet, for example, under the legs of the cot to dampen these vibrations.
  • If there is an open window near the cot and the wind is blowing strongly outside, the sensitive sensor can register these vibrations. Close the window to eliminate these disruptions.
  • The cot rests against a refrigerator or other source of vibration. In this case, move the cot to a quieter place.

Can I use Nanny in a pram, cradle or basket?

Only use the breathing monitor when the pram is not in motion and no one is touching it. For example, if the baby is sleeping in the pram in the corridor, everything is fine.

Only use the breathing monitor in quiet places where the wind does not blow. If the pram stood on a balcony, for example, the sensitive sensor could capture the slight vibrations caused by the wind and the device would not detect that the baby had stopped breathing.

Therefore, it is always important to test the breathing monitor. Turn it on in the cot, but do not put the baby in. If Nanny triggers an alarm after twenty seconds, you can be sure there is no source of interfering vibrations anywhere nearby.

What should I do when the device reports low battery power after switching on?

Check that you have not used rechargeable batteries. They have a lower voltage, and Nanny therefore thinks they are flat. Only use classic alkaline batteries in the breathing monitor.

The breathing monitor no longer responds to the baby’s movements, but previously worked fine. What happened?

The baby was probably pulling on the cable that was not properly attached to the cot and damaged it. The problem could be in the sensor pad. If it fell to the ground, the sensor could be damaged. If you call our customer line on 800 800 522, a trained technician will be able to tell you the possible causes.

What do I do in case of a defect?

Call our help line on 800 800 522. Often this is not a defect, but incorrect installation, and so on. The operator will go through everything with you over the phone and most cases will be resolved. If it turns out to be a technical defect, please take the product (monitor and pad) to your retailer, who will send it to our service department. We will fix the device as quickly as possible and send it back to you.

Do you service other breathing monitors aside from Nanny?

We only service Nanny breathing monitors.

Parent reports

Learn what other parents are experiencing with the monitor.

Glossary

What is SIDS and what does calibration mean? A list of the terms we use can be found here.

Doctor online

Is your baby sleeping poorly or does its stomach hurt? See what mother and paediatrician Dr. Lucie Skalova advises other parents.

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